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Frequently Asked Questions (FAQ)
What are your store hours?
What are your holiday hours?
Where are you located?
Where can I park when I visit Casual Adventure?
Can I take Metro to Casual Adventure?
Do you rent camping equipment?
How does the Scout discount program work?
Where can I get my hiking boots resoled?
Where can I get my equipment repaired?
Didn't you used to be called Sunny's Surplus?
What is your return policy?
Answers
Q: What are your store hours?
A: 9:30-9:00 Monday-Friday, 9:30-6:00 Saturday, 12:00-5:00 Sunday
Q: What are your holiday hours?
A:We are closed on Easter Sunday, July 4th, Thanksgiving, Christmas Day, and New Years Day
On Memorial Day and Labor Day we are open 10:00-6:00.
Q: Where are you located?
A: Our address is 3451 North Washington Blvd Arlington VA in the Clarendon Virginia Square Neighborhood. We are in the center of the block between Kirkwood Rd and Lincoln St, across from Giant Food. Read our detailed
directions.
Q: Where can I park when I visit Casual Adventure?
A: We provide ample free parking in our parking lot located in front of the store.
Q: Can I take Metro to Casual Adventure?
A: Yes we are located near the Virginia Square Station on the
Orange Line
(opens a new window)
Q: Do you rent camping equipment?
A: Yes we rent Tents and Backpacks.
More Information
Q: How does the Scout discount program work?
A: We offer a 10% discount for Scouts. A few
restrictions
apply.
Q: Where can I get my hiking boots resoled?
A: Contact
Resole America
at 1-888-fix-shoe or
Dave Page Cobbler
1-800-252-1229
Q: Where can I get my equipment repaired?
A: Contact
Rainy Pass Repair
at 1-888-747-7867
Tent Pole repair:
TentPole Technologies,
800-266-9527 or Sunshine Tent Pole Specialists, 818-222-5217.
Q: Didn't you used to be called Sunny's Surplus?
A: No we were never called Sunny's Surplus. Our name was The Surplus Center from 1955-1985
For more information read about the
history
of Casual Adventure.
Q: What is your return policy?
A: Merchandise must be returned within 30 days, with the receipt. In order to qualify for a full refund merchandise must be in origional condition with all origional packaging. Returns made after 30 days or without the receipt may qualify for a store credit.
On purchases made starting the day after Thanksgiving we extend the return policy to January 25th.
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History
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Manufacturer's Links
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Special Orders
Contact Us
|
Frequently Asked Questions (FAQ)
|
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|
Search
|
How To Order
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